Use cases

Who Phammad makes sense for

Three profiles who benefit from carrying their Zammad in their pocket.

The support agent on the move

Reply to a ticket, apply a macro, tick a checklist or log time between two meetings.

The small self-hosted team

A native iOS client wired to your own Zammad, with knowledge base and notifications, no mobile browser and no third-party server.

The admin managing from the hallway

Create a user, adjust a role or an SLA, and generate a setup link to connect a colleague in one scan.