FR

iOS · free · unofficial

Your Zammad helpdesk,
in your pocket.

Phammad connects straight to your self-hosted Zammad instance — your URL, your account, no server in between. Tickets, knowledge base, notifications and admin: everything you do at your desk, from the iPhone.

Download on the App StoreSee how it works

No Zammad instance? Phammad isn't for you — and that's perfectly fine.

Sign-in

Your URL, then your account. Nothing else.

Phammad checks that the instance address is reachable, then lets you choose: your existing Zammad account, or an API token.

Recommended

Sign in

Uses your existing Zammad account — SSO and 2FA included.

Universal

Use a token

No admin-side configuration. The token is encrypted in the iOS Keychain and only ever sent to your instance.

Authorization: Token token=••••••••••

The whole ticket

Not a lite version. The Zammad ticket, with its tools.

  • Macros

    Your Zammad macros, applied in one tap from the ticket.

  • Text modules

    Canned answers inserted in the article, variables included.

  • Checklists

    The ticket's steps, ticked off from the phone.

  • Mentions & subscribers

    @mention a colleague, follow a ticket without owning it.

  • Time accounting

    Minutes logged per article, just like on the web.

  • Attachments & links

    Photos, files, linked tickets — all from the ticket.

Knowledge base

The answers, next to the tickets.

Categories, articles and attachments from your Zammad knowledge base, readable away from the desk — and shareable in a reply.

Notifications

Assigned, escalated, reminder due: you know.

Zammad's online notifications land on the iPhone. One tap opens the right ticket. Nothing urgent? The dashboard says so too.

Administration

For admins too.

Create a user from the hallway, adjust a role, fix an SLA or business hours — and generate a setup link to connect a colleague in one scan.

  • Users
  • Groups
  • Roles & permissions
  • Organizations
  • SLAs
  • Calendars
  • Business hours
  • Setup link

Nothing between you and your instance.

No relay, no analytics, no LaCobble account. Credentials stay in the iOS Keychain; data only ever travels to the URL you entered. Independent client, not affiliated with Zammad GmbH.

Preview

Connect, find your session

PhammadPhammad onboarding: your Zammad tickets in your pocket, views, replies, notifications
PhammadPhammad connect screen with instance URL and token
PhammadPhammad connected session screen with user profile
PhammadPhammad ticket list with states and priorities

Connect your Zammad.

One URL, one secure sign-in, and your helpdesk in your pocket.

Download on the App Store

Phammad isn't published on the App Store yet — the first reviews will appear here at launch.